YES! When we begin to receive interest for the following year (generally the beginning of December) we contact all of our current tenants and give them first refusal. If you want to stay you will be asked to sign a new agreement. If one or more of your existing group plans to leave at the end of the tenancy you will need to find others to take their place. For groups who wish to stay the rent stays the same and there are no additional fees so it doesn’t cost you any extra.

Can we have pets?

NO! It is a condition of your tenancy that you don’t have pets. Cats and dogs are a total no-no however we do not have a problem with the odd goldfish or hamster provided it doesn’t upset the neighbours! Please contact the office for help and advice.

Can I have a lock on my bedroom door?

NO! Locks on bedroom doors create all manner of problems including those of a safety nature not to mention insurance and complications with TV licenses. You have signed a joint and several tenancy agreement not individual agreements. If you don’t trust the people who you are living with perhaps you shouldn’t have chosen to share a home with them!!!!

Can we decorate?

NO! Decorating is a highly skilled job. We do try to maintain a high standard of decoration in all of our properties. If you feel that your room or any of the communal areas in your home do not meet these standards please email the office with your requirements/suggestions.

Can we put up shelves?

YES! Well you can’t but we will do it for you. If you would like to have shelves in your room please email us. We are more than happy to put them up for you all we ask is that you leave them at the end of your tenancy.

Can we put up pictures/posters?

YES! We don’t mind you putting up posters providing that they don’t damage the walls. DO NOT USE BLU TAK! It leaves greasy marks and is horrible! Try using white-tak or Tesa poster strips which shouldn’t leave any residue behind.

We generally don’t mind you putting up pictures either but please email the office first for advice.

Do I need insurance?

We insure the building but you will need to insure the contents both ours and yours. Endsleigh have policies specifically designed for students so give them a try.

Do I have to pay Council Tax?

NO! if you are in full time education you do not need to pay Council Tax.

I’m leaving University – What happens about my room?

As you have signed a tenancy agreement for a year, you are liable to pay your portion of the rent regardless of whether you live at the property or not. It is possible that we may be able to sub-let your room. If you need to leave University and therefore your house, you must contact the office immediately for assistance. It is strictly against the terms of your tenancy agreement for you to sub-let your room.

Do we have to pay full rent over the summer?

MAYBE! It depends entirely on which house you are renting. See individual property descriptions for details of rent etc.

Do we need a TV licence?

YES! According to the TV Licensing people “….if your house can be treated as one place shared by all then only one TV licence is required. A joint tenancy agreement would normally indicate that there is only one separately occupied place.” We understand this to mean that only 1 TV licence will be required regardless of the number of TV’s you have in the house (for halls of residence this is totally different). Please see the TV licensing website for further details.

Can we have Sky/Cable installed?

YES! The installer will generally ask permission from the landlord. Simply give them our details. Please do be aware that contracts usually last for 12 months.

Is Broadband available?

YES! In most of our properties this is included in the rent. If it isn’t included in your rent we may be able to provide it at a small extra cost. Alternatively if you wish to arrange it yourself you are more than welcome to.

Will the house be cleaned before I move in?

YES! All of our properties are professionally cleaned at the beginning of each new tenancy. HOWEVER! Please do be aware that if you plan to move in during the first 3 days of July we may not have had time to clean.

What happens if something breaks?

We have our own maintenance teams who can fix pretty much anything and everything (well almost!!).

Who looks after the garden?

We do!

Do you carry out inspections?

NO!